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Returns & Exchanges

We hope you love your purchase, but if for any reason it isn't what you wanted, we're happy to accept returns, pursuant to the following terms:

We don't do exchanges as such. Please return the items you don't want and place a new order for the items you do want.

Let us know within 15 days of receipt that you wish to return your order, and return items within a further 15 days. Unless faulty or sent in error, goods are returned at your expense. Refunds will be made upon receipt of the returned goods to your original payment method.

Refunds may be pro-rated or refused if goods are returned not in original condition. Any discounts received, such as free shipping, will be deducted from your refund if your return puts your purchase below the required threshold.

Because we're not responsible for returns that we don't receive or for goods damaged on their return journey, we recommend that you pack items securely and obtain purchase tracking. Please note that it is your responsibility to pay adequate return postage. Parcels with postage due will not be delivered to us and will be returned to sender.

Returns may be sent to the following address:

Bead Stampede
10624 S Eastern Ave Ste A-115
Henderson NV 89052